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Stratos Charter Jets Reviews
Find out what customers of Stratos Jets have been saying about our charter flight service. If you’ve had a great experience chartering a private jet with Stratos, we would love to share your personal testimony and review with everyone!
Excellent
Overall rating ( 4.88 ) Based on 661 reviews from our trusted Jet Charter reviews
Our Review Policy
Every charter flight review on this page was submitted by a real Stratos Jets customer. In the interest of transparency, we never change reviews or use incentives to influence these reviews. This way, you can hear directly from our past and current clients about how we handled their private travel experience.
Andy S.
08/07/2024
Professional & friendly team from start (quotes/booking/confirmation/catering) to finish (flight crew/timely departure/offering help throughout flight/timely arrival).
I will continue to recommend Stratos to friends and business associates. Kyle Jones, the lead on my account, offers exemplary service and always with a smile (I think - I can't see it but I can sense it!). Great work The FBO @ SNA was complimentary of our flight crew for the curtesy they showed with noise abatement - sadly, this practice must not be typical.
Susan R. C.
08/06/2024
NEVER LETS US DOWN
Thank God for Joel! He was able to book a flight for us last minute and everything went like clockwork. Stratos has the best service and never lets us down. Kudos to Stratos for a job well done!
Susan D.
07/31/2024
Great save
Our commercial flight was being delayed out of Asheville and there were no other flights that day or the next day. Finally at 8 o’clock at night we called Simon to see if he could come and pick us up. By 1030 we were on the plane and on our way home. It was amazing. Simon is, incredibly efficient and thoughtful. Great experience.
Jim C.
07/31/2024
Pilots and flight and our flight agent were all fabulous, affable with flight safety prioritization!
The entire experience from beginning to end was “top flight”. My agent, Steve Stogner was extremely patient, diligent-to-a-fault and unyielding in his efforts to provide us with great service and prioritization of our safety, notwithstanding some difficulties with the inclement weather conditions and cell phone communication challenges due to our location in a remote wilderness area of the mountainous Northern Georgia Chatahoochie National Forest. The pilots were extremely professional, affable and ostensibly competent. In sum, I would enthusiastically recommend the Stratos Charter Jet service and overall private flight experience to anyone! Dr. James R. C.
Dean S.
07/26/2024
Great response and deliver my AOG part ASAP!
Daniel was great. He arranged a charter flight at nearly midnight and was able to get my AOG part (in less than 12 hours from request) delivered to the plane. We fight fires with planes so thank you for helping us get back to scooping/dropping water quickly.
Nate TenBrink – Ward Aviation
07/26/2024
Exceptional brokerage.
Exceptional work from Anthony and the Trip Support Team at Stratos. Wonderful to work with.
Sandy S.
07/22/2024
Loved the service
Loved the service! Loved the service!
Karmin M.
06/03/2024
Great experience—very easy to book reservations!
Kyle was most helpful in planning this trip for my parents. From when we arrived at the FBO, until they made it to their final destination point, everything was perfect. The pilots were very kind, knowledgeable, and polite. I would highly recommend the Stratos Jets.
Joe F.
05/28/2024
Fabulous flight, great crew from Fly Exclusive and expert landing at MVY in torrential downpour!!
Yes, Joel is the best guy you could ever hope to charter with!!
Bill P.
05/28/2024
Great experience
Great trip , plane and crew Simon makes it easy Thank you. Great job. Bill
Lisa K.
05/28/2024
Could not have been more perfect!
Glenn was fantastic! We had a tragic family emergency, needing to get from a town with no nonstop commercial flights to home immediately, and Stratos Jets and Glenn were able to get a plane ready within 3 hours. He was in touch throughout the entire process, and everything went seamlessly. Highly recommend!!
Robbie Nelson
05/14/2024
Excellent Trip!
Kyle and the entire Stratos team's coordination and communication is top notch and we look forward to working with you all again!
Bill M.
05/14/2024
Professional
I have had many flights with Stratos Jet’s all booked through Kyle. They make the flights seamless and easy and do what they promise. I have recommended them to others.
Jon Martin
05/02/2024
Good communication, clients on time, smooth trip.
Easy to book, easy to work with. Smooth trip overall.
Suzanne R.
04/29/2024
Seamless travel
Was a bit nervous for this flight as there was a connection onto a cruise ship the same day but everything was seamless. Flight was able to take off 20 minutes ahead of schedule! Steve kept us in the loop every step of the way. 5 stars from us!
Teresa M.
04/29/2024
Special experience for a special occasion!
Everything went off smoothly and everyone I worked with at Stratos was very patient and helpful. Our small group felt very special! What a treat and yes I’d recommend Stratos to anyone.
Lisa B.
05/02/2024
Excellent, attentive service
Kyle was attentive and excellent throughout our experience using Stratos Jets. He was prompt in getting estimates and selecting an appropriate aircraft through helping me understand how the process works right through the day of the flight as he helped walk me through where our plane, crew, and passengers were along the way. I would highly recommend Stratos Jets. They were prompt, thorough, precise, and went above and beyond from start to finish.
JR Chlamon
04/15/2024
Great Job!
Very good communication and timely responses for flight details. We work with alot of brokers and your level of expertise and communication is a breath of fresh air from what we typically see. Thank you again for your business and we hope to continue our relationship with your organization! JR
Paul G.
04/15/2024
Another great experience
Always excellent customer service and flights!
Steve R.
04/09/2024
Liked it,
All went well on the flight. Great pilot crew both ways.
