Careers

Flight Coordination at Stratos Jet Charters

What if we told you that you could change the direction of an entire industry? That what you did directly impacts every client served by Stratos Jet Charters and you could do it with a company and team that invests in people and technology above all else? If you are looking for a career opportunity where you can make a real difference, then we want you. Check out our careers and let’s start building the future of private aviation together.

WHAT DOES WORKING IN FLIGHT COORDINATION AT STRATOS MEAN FOR YOU?

• A Personalized Career Path with Opportunity for Growth
• Access To The Latest Emerging Technologies
• On-going Training To Help You Achieve Your Personal And Professional Goals
• The Support Of A Recognized Leader In Private Aviation
• A Great Company Culture in the Private Aviation Industry

Trip Support Agent

Position Overview

The Trip Support Agent plays a vital role in the overall customer experience at Stratos Jet Charters. This role is a customer service/operations position. The Trip Support agent will report to the Director of Trip Support and be responsible for executing day-to-day flight operations and assisting our sales team on behalf of Stratos Jet Charters clients.

Additionally, you will be expected to deliver an exceptional customer service experience with a focus on our client’s personal preferences and specific trip details. This includes getting ahead of potential problems such that the client never feels them and anticipating the client’s needs at a moment’s notice.

Responsibilities

Adhere to Stratos Jet Charters’ customer service standards and always provide an exceptional customer experience.
Maintain the database with up-to-date insurance and vendor fleet information.
Run safety audits on each vendor prior to booking
Preform safety audit on aircraft crew for each booking
Review and send operator contracts
Ensure that client and operator contracts match
Manage changes to itineraries as needed
Secure ground transportation and catering as well as any other requests specified by clients
Work closely with Stratos sales team to provide the best client experience possible

Starting Salary

$40,000 to $50,000 a year

Job Requirements

Bachelor’s Degree in Aviation or Customer Service related field
Dispatch/Pilot License a plus
Detail oriented
Strong communication skills
Ability to problem solve
Enjoys working in a team environment
Strong multi-tasking skills
Must be available to work some evening and weekend hours

Apply now!

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Sales Director at Stratos Jet Charters

What if we told you that you could change the direction of an entire industry? That what you did directly impacts every team member at Stratos Jet Charters and you could do it with a company and team that invests in people and technology above all else?

If you are looking for a career opportunity where your ability to lead, manage and invest in people can make a real difference, then we want you. Check out our Director of Sales role and let’s start building the future of private travel together.

WHAT DOES WORKING IN IT AT STRATOS MEAN FOR YOU?

• A Personalized Career Path with Opportunity for Growth
• Access To The Latest Emerging Technologies
• On-going Training To Help You Achieve Your Personal And Professional Goals
• The Support Of A Recognized Leader In Private Aviation

Apply now!

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Soar Higher with Stratos as an Independent Private Flight Advisor

Leverage our years of experience and exceptional relationships into building your new air charter business

All profitable businesses start with a strong foundation. When you partner with Stratos Jet Charters, we’ll lay the groundwork for you. All you need to do is focus on sales, and we’ll support you with the rest.

An industry leader for more than 15 years

Stratos Jet Charters has been in the business of booking private jet charters since 2006 with a goal to build a better jet charter company.

As an agent for air charter, we don’t own or operate any aircraft. We look at this as a competitive advantage. Instead of worrying about potential conflicts of interest, we’re able to focus our efforts on recommending the most appropriate aircraft and carrier every time.

Over the last 15 years, we’ve developed strong relationships with some of the world’s most reputable air carriers. Through these relationships, we provide our clients with access to any size or type of aircraft, and we can often do this with as little as four hours’ notice.

At Stratos, we’ve created a strong safety culture. We’ve done this by developing a comprehensive Approved Air Carrier Program that provides unique insights into the operational history of each air carrier we work with. Our program looks beyond the third-party safety ratings and into the culture of the companies we recommend and hire to fly for our clients. By leveraging these relationships and our safety program, our clients are in a position to enjoy some of the safest charters in the skies today.

We’ve also invested heavily in technology and ongoing training. We know these steps go a long way in improving our clients’ experience and helps them achieve our mission of providing all the information they need to make an informed buying decision.

Though we’d say we’ve achieved our initial goal, we know there’s always room for growth and improvement, which is why we want you to join our team.

A complete toolkit for the job

As an independent private flight advisor for Stratos, you and your clients will benefit through our:

• Highest levels of credibility as an ARGUS Certified Broker

• Strong relationships with the world’s most reputable air carriers

• a team of flight coordinators ensure the perfect coordination of your flight – freeing you up to focus on client relationships

• Built on the SalesForce CRM platform – Stratos Marketplace delivers an unparalleled customer experience and expands your productivity peak

• $5 Million Non-owned Liability Policy over and above the air carrier to protect the client

As a private flight advisor, you’ll have access to resources that maximize your productivity and greatly benefit your clients. Some of those resources include access to:

ARGUS-certified charters – With a name like ARGUS backing you, you can feel confident in every ARGUS-certified charter you book

SalesForce – Stay organized and accountable with access to one of the best CRM platforms in the industry

Stratos Marketplace – Your clients are provided with instant access to the best-positioned aircraft, saving them money and allowing them to make an informed buying decision

Trip Support – Once you’ve made the sale, Trip Support will step in and help arrange the rest of the mission

We’ll also work with you on a continual basis, so you’re always in-the-know in an industry that’s constantly evolving.

6 reasons why the Stratos advantage is perfect for you

Training & Support

Our skilled team of experts will educate you so your new business can soar higher and reach new heights

Strong Culture of Safety

Feel confident in every booking by choosing the safest, most appropriate jet charter for every mission

Top-tier Technology

Enjoy access to more than 2,100 ARGUS-related aircraft vendors integrated into the Marketplace platform right at your fingertips

Above-average Commissions

Without the overhead costs of maintaining a storefront, you’ll enjoy more money in your pocket

Clients You Can Keep

When you make a connection with a new client, that relationship belongs to you, and you’ll be their sole point of contact while working on behalf of Stratos Jets

No Start-up Fees

With Stratos’ expertise & technology already in place, start-up costs to you will be non existent, allowing you to get started sooner

Ready to take off into a new venture? We can’t wait to show you how we can help you Soar Higher. 

Apply now!

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Have you served in the U.S. Armed Forces?

At Stratos Jets, we are proud supporters of the nationwide initiative to put our heroes to work.

If you are a veteran who served in the US Armed Forces and separated under honorable conditions, we want to thank you for your service and dedication to our country.  At Stratos, we value the sacrifice and commitment you have made and show preference to veterans in our candidate consideration process.

What if we told you that you could change the direction of an entire industry? That what you did directly impacts the safety and of flight organized by Stratos Jet Charters and you could do it with a company and team that invests in people and technology above all else? If you are looking for a career opportunity where your discipline, attention to detail, and ability to connect with others can make a real difference, then we want you.

WHAT DOES WORKING IN IT AT STRATOS MEAN FOR YOU?

• A Personalized Career Path with Opportunity for Growth
• Access To The Latest Emerging Technologies
• On-going Training To Help You Achieve Your Personal And Professional Goals
• The Support Of A Recognized Leader In Private Aviation

Apply now!

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Last name

Email address

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