Private Jet Charter San Francisco

Buddy P.

already recommended to a friend.

Jim Hensley

The passengers we flew had a great experience and were pleased with the flight. Jim Hensley American Jet Charter, Inc

John L.

This trip was to return home from our 5.5 month winter sojourn in Florida. We had planned everything around this return date. Our cars had been shipped home that day. We had run down all the food. The cancellation occurred when we were out for dinner the night before the planned trip. We therefore did not find out about it until about 10pm. Anthony did a good job of helping with the recovery over the next hour. He responded instantly to almost every email. Unfortunately, because everything for ourselves and our fellow passengers had been planned around leaving on that particular day, we were very limited in our selection of recovery flights. As a result we paid an extra $7k+. Once that was settled and I had figured out how to get the extra money to you quickly enough, things went smoothly. When the flight was first booked (months ago) I had expressed some discomfort with the fact that the plane operator was so small and seemed to be focused on another business model. Anthony said that he had great experience with them and their reliability. It was unfortunate that my concerns turned out to be correct. As things have turned out, it now seems to me that I should be booking my flights right at the last minute, not rely on leaving on a certain date and, perhaps, even trying to catch an empty leg.

Matteo G.

The flight was excellent, 24 hours prior Sarah helped us with a departure window and the crew and FBO were really accommodating as we were running behind. Really nice Hawker 900XP nice pilots and smooth flight. Cant give enough praise to the Stratos process and ease.

Rio L.

As usual, Anthony made the entire experience wonderful. He was expeditious in finding options for our trip and maintained continuous communication. The flight and support he provided were excellent.

Lynda K.

Randy was great. He helped with every aspect of the trip including time changes and catering. Both crews we had were great as well. Explaining, loading and unloading baggage, considerate and very polite. I would definitely use your service again.

Marc G.

Never left a review in our life but for the amount of money spent - really left a sour taste in our mouth. Complete lack of organization with plane in wrong FBO for departure, $1,000 rental car at wrong airport on arrival, just not nearly the level of service expected when spending over $10K for an hour and half hop -

Stewart G.

Pilot did a terrible job of synchronizing the engines. It was bad enough at one point that the two guest passengers were worried we would need an emergency landing. I have flown on Hawkers for 15 years now and never had that experience. Crew was very nice, but the pilot needs some instruction. It was very disconcerting.

Rick H.

We have used Stratos for the past two years to handle our travel plans and enjoy the ease and attention to detail our trips have been handled with.

Matteo G.

Joel & His team are incredible! After many charters with Stratos they continue to impress. Joel personally met us at the aircraft, a beautiful Challenger, and ensured everything was perfect. The crew and plane were perfect and it was a perfect way to end our vacation. His crew always keeps our family's concerns first & foremost. Thank you again Stratos!

Susan C.

We thoroughly enjoyed or experience. The pilot was very experienced and had a great personality as well. Equipment was in great shape. I have to admit, flying with Stratos taking care of the details is the only way to go! Thanks, Joel and the whole trip team.

David S.

I can't think of anything that wasn't handled perfectly. We'd like to extend a special thanks to the crew who were extremely helpful in loading and unloading the equipment.

Dave P.

Passenger stated that the "jet interior was shoddy and showed that the jet wasn't well taken care of." Said crew was nice. Stated no coffee available although I had specified de-caf to be provided and followed that up with company client services requesting same. 

Paul K.

Daniel was very responsive late into the night and early morning and was able to arrange our flight in hours. Time from first contact to wheels up was less than 12 hours. The FBO's and crew provides were very accommodating and helpful. 5 stars!

Virginia D.

Enjoyed flight; booking easy; would gladly recommend Stratos

Lynda K.

Pilots were wonderful. Dave even brought food for us when he saw we hadn't ordered any catering on the return flight.

Lisa Stanley

Joel Thomas and his great team at Stratos makes booking a private charter easy. They keep in contact with you from the start right through to after the flight, which gives my travelers a piece of mind. Everything is always exactly planned to our specifications. Stratos really goes above and beyond in their industry - they are simply the best at what they do.

Robert W.

Excellent communication with Glenn. I would definitely recommend Stratos. Our aircraft was a newer model and very clean. Crew provided a nice experience.

Daniel W.

From start to finish Glenn was great. He accommodated our various changes and handled everything professionally. The flight was perfect. Pilot and co-pilot were great.

James T.

My experience with Stratos has been very good since I started booking jets several years ago. Joel and his team provide excellent service and followup at every stage. We recently had a flight where the incoming plane had a mechanical and they were able to replace it with a comparable one within just a few hours. Our original take off time was only missed by less than a half hour. The Stratos team communicated with us all along the way and everything was fine. The pilots are very good at what they do and the ground organization is thorough and efficient. I would recommend them to a friend.

MG.

Another great experience with Joel & his team. From rental car arrangements to being ready for three small children Stratos handled everything. The equipment was beautiful and the crews were very kind! I never can say enough praise for Stratos!

Rick H.

As always the flight and booking process was handled with ease and professionalism. Our pilots were very personable and the aircraft was exactly what we were looking for.

Tatiana S.

Joel got us a plane in less than 24 hours as we needed it for an emergency- thank you so much we are very grateful!

Susan R. C.

Especially impressed that you were able to find us a rental car when there were none available in the entire area. You guys are wizards. The flight was comfortable and the pilots competent and professional. Thank you for helping us make this trip happen.

Michael D.

Great experience all around. simon was great - awesome customer service mentality and communication throughout.

Thomas W.

Stratos was great and we for sure will recommend our broker to our friends

Robert A.

Yes, Excellent, Excellent, Yes

Eric Sanchez

Good flight. Thanks for the trip.

Curt C.

All aspects pf the trip were easy and very worthwhile!!

Carolyn G.

I have already recommended Joel to two people and they are both using him!!! I gave Joel only two hours to find us a plane.For medical reasons, we had to go to Houston....In two hours, I had three options...he is wonderful!

Megan G.

Anthony is great to work with and always extremely responsive which is key when we have an AOG and need a charter quickly!

Michael A.

We had a great flight and would definitely recommend this to a friend. Thanks to Anthony for his attentive, personal service. Rgds, Michael

Bill M.

I have had many flights with Stratos Jet’s all booked through Kyle. They make the flights seamless and easy and do what they promise. I have recommended them to others.

Tim S.

The experience was perfect throughout from initial contact through final payment. Our flight was a last minute family emergency and the folks at Stratos Jets made every effort to get me and my family home as quickly and safely as possible. I cannot thanks them enough for caring about our situation.

Michelle M.

The service was absolutely 1st class... I was very satisfied and would recommend this company and agent to anyone.

Chris B.

None. My experience with Strosjets honestly couldn't have been better

Bryan W.

From beginning to end the process was easy and seamless. While we were flying on an older mid-size jet, the interior had been recently updated and was really nice. We will definitely use Stratos again.

Denise H.

This was our first time using private air travel. Anthony made the process as smooth as can be, sailing through a few hiccups with ease. He was literally *always* available for questions or concerns. I cannot imagine going through the procedures without someone as focused and knowledgeable as Anthony. He is a shining example of the lost art of good customer service. Looking forward to our next flight with Anthony and Stratos Jets.

Robert A.

After our plane developed mechanical problems and a night of discomfort and doubt, Kyle was able to find a plane and a crew at last minute to save my wife's 60th birthday trip. We arrived a little late but we arrived! You are the best Kyle.

Charlie W.

This survey reall doesn't apply to the use my company had with Stratos. We had to expedite a piece of equipment and a contractor to our facility to perform some emergency repairs. The process however did go well and the equipment and person arrived on time and the entire process was handled by Will Buckley in a very professional manner and was extremely helpful in making this adventure easy and convenient. He was great to work with and if the occasion should arise to use charter services again, we will contact you. thanks again

E. Z.

Simon Crhistian did a great job.

Eva S.

Danny Morejon is a great facilitator who made this urgent flight possible within a matter of hours. He is also a good advocate for Stratos. Had it not been for the communication I had with him a few weeks ago when searching for flights, I wouldn’t have called back for assistance.

Jim K.

Glenn and team were responsive and kept me apprised of the status of our flight, despite dynamic weather. Pilots were experienced and jet was on time and flight was smooth.

Robert G.

Everything went perfect. great job. Yes I would recommend your company to my friends.

David A.

In every aspect of my travel experience my trip was perfect. My exchanges with Anthony we're great, the planes we're beautiful and on time

David A.

I called my go to guy Anthony when another provider bailed the last second. He got me a plane ready to take off in two hours. Doesn't get any better than that!!

Bill P.

Stratus extremely professional company.

Anhad N.

Great service, great aircraft, fantastic experience.

Dan C.

Thanks to Kerry for helping us get to where we need to be ! Very detail oriented company. Pilot's were very professional. See you next time!

Matteo G.

From the quoting and booking process to wheels up and down, things could not be better with STRATOS. Joel and his team are amazing and accommodated a last minute return schedule change. They only contract with great companies who have great equipment and outstanding crew. If you are considering Private jet travel I cannot recommend them enough!